43% of U.S. Firms Use Social Networks for Customer Acquisition
According to a new survey by Regus, 43 percent of firms are successfully using social networking to win new customers, up eight percentage points from last year’s survey. The research also reveals more firms are using social media to engage with existing customers than a year ago
About 50 percent of businesses in the United States use applications such as Twitter to engage, connect with and inform existing customers, says Regus.
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