AT&T Fixing Atrix, Inspire Upstream Issues – ’4G’ Phones Didn’t Even Have 3G Connectivity

An article by DSLReports    No Comments

AT&T recently found themselves on the receiving end of some “4G” angst when customers realized that two of the smartphones the carrier proclaims are “4G” weren’t able to upload at anywhere near 4G speeds. While AT&T wasn’t clear when asked why, AT&T responses to Better Business Bureau complaints indicated that the HSUPA capabilities of these phones had been intentionally restricted — despite AT&T having upgraded their network to HSUPA years ago. According to AT&T, a fix for the HTC Inspire has already been issued that finally allows it to upload at full speed, and a fix for the Motorola Atrix will arrive in a few weeks. “Users will get a message on their device notifying them of an update and to connect to Wi-Fi to download it,” says AT&T. “After downloading it, the user needs to only allow the update to automatically install.”
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