May
23
2012

Verizon Launching Text-to-911 Service – Functionality Should Show up in Early 2013


Verizon has announced that the carrier will soon be allowing users to send text messages to get emergency help from 911 services. The company’s new text-to-911 service will use Verizon’s existing CDMA SMS network for 911 text notifications, and the company plans to make the functionality available to 911 center public-service answering points, or PSAPs, starting in early 2013. “While consumers should always first try to contact a 911 center by making a voice call, this enhanced SMS service, when deployed, will offer an alternative for customers on the Verizon Wireless network who are deaf or hard of hearing and cannot make voice calls or who could be placed in additional danger by speaking,” says the company.
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